Efficient front desk workflows, accurate distribution, and regulatory compliance are essential components of sustainable hospitality management. Developed by Denizli-based Tasarım Rehberi, established in 2003, HMS (Hotel Management System) was launched in 2010 as Turkey’s first cloud-based hotel management software. Operating its primary research and development office at Pamukkale University Technology Development Zone (Teknokent), the platform supports more than 1,000 properties—ranging from boutique hotels, city hotels, and apart-hotels to thermal resorts and hotel groups—and has processed well over one million reservations.
The cloud architecture eliminates local server hardware, complex physical setups, and manual data backups. Operating entirely within modern web browsers, HMS allows hoteliers to access live front desk data across desktop computers, tablets, and mobile devices, supplemented by dedicated mobile applications for iOS and Android. Because the system houses all features within a unified architecture, properties do not experience the data synchronization lag or API disconnects commonly encountered when connecting external channel managers to standalone desktop property management systems.
The software consolidates essential operational tools into an all-in-one subscription model without piecemeal add-on fees:
• Front Office Operations: Includes an interactive monthly room availability calendar, drag-and-drop booking management, streamlined check-in and check-out workflows, group reservation coordination, out-of-order room blocking, and housekeeping status tracking.
• Integrated Channel Manager: Direct, two-way XML connections synchronize real-time rates and availability with major online travel agencies including Booking.com, Expedia, Airbnb, Agoda, Hotels.com, and Hotelbeds.
• Pooled Inventory Control: Centralizes room allocation so all connected channels and direct booking engines display identical availability, automatically reducing inventory across all platforms simultaneously upon a booking to prevent overbooking.
• Direct Online Booking Engine: Facilitates commission-free direct reservations through hotel websites, complemented by an integrated WordPress booking plugin.
• Automated Legal Identity Reporting (KBS): Directly submits required guest check-in and check-out logs to Turkish Police (EGM) and Gendarmerie authorities, bypassing manual mobile verification code bottlenecks.
• Identity and Passport Scanning: Accelerates reception workflows with integrated scanner tools that capture guest ID and passport details directly into registration cards without manual transcription.
• Guest Communication Tools: Automates tailored SMS and email notifications throughout every phase of the guest stay, alongside bulk messaging capabilities.
• HMS Rate Competitor Monitoring: Offers built-in local competitor rate monitoring at no extra charge, allowing properties to assess market price trends.
• Compliant Hotspot Integration: Controls guest Wi-Fi access upon check-in in compliance with statutory internet access logging standards (Law No. 5651).
• Financials and Performance Analytics: Tracks front desk cash drawers, preliminary accounting, stock counts, staff commission structures, and generates over 35 analytical management reports.
HMS uses transparent, room-based subscription tiers that accommodate small pensions as equitably as larger hotels. Tiered pricing begins with properties having 1 to 10 rooms and scales progressively up to 50 rooms, with customized pricing available for 51 rooms and above. Standard plans encompass all functional modules—channel management, identity reporting, direct booking, and rate analysis—with setup, staff training, step-by-step video tutorials, and dedicated technical support included without hidden costs. Expanding internationally since 2020, HMS delivers an accessible, dependable operational backbone for modern accommodation providers worldwide.
hotel